FREQUENTLY ASKED QUESTIONS
on your way to a new career in tech

Apprentice Frequently Asked Questions
What is the cost of the program?
All New Apprenticeship Pre-Employment Bootcamp and Apprenticeship Programs are brought to you at no cost by our grant partners including, but not limited to, the Department of Labor, Workforce Boards, and employer partners. By entering the program, you acknowledge and agree to complete and submit documentation and comply with the requirements for eligibility.
What is the enrollment process?
First, you will submit your application and tech skills assessment. If you meet program requirements, you will then complete a short project/introductory course to demonstrate basic skills related to the program. You will then interview with our admissions team and lastly, accept the offer to enter the program!
After my interview, how long until I receive a decision?
Typically you will receive your decision in 1-2 business days, however, some instances may require additional review.
What is the timeline for initial application reviews?
1-2 business days
Do I need to pay for certifications during the program?
All Apprentices who choose to pursue certifications during the 12-month apprenticeship can do so at no cost for the first exam. If do not pass and wish to retake an exam during the 12-month apprenticeship, please note that NEW will contribute $50 for any the first retake. Any additional test costs will be the responsibility of the apprentice.
Pre-employment bootcamp participants (Learners) will be provided course material to prepare for certifications at no cost as part of the program, however, NEW will not provide exam vouchers or financial contribution towards exam fees, except for in the cases below:
- Participants in the ITSN bootcamp have the option to take the ServiceNow Certified Systems Administrator (CSA) exam at no cost during bootcamp if they meet certain outlined criteria. In addition, NEW will also contribute $50 one additional retake of the CSA.
- Pre-employment bootcamp participants (Learners) that have received grant funding will receive financial contribution to cover full certification cost of the initial test, as well as $50 towards only the first retake, (if necessary).
Will I get paid during bootcamp?
No, you will not start earning a salary until you begin your role at a NEW employer partner. This typically occurs shortly after the bootcamp if you interview successfully.
I’m advanced. Can I skip bootcamp?
At this time, applicants generally must complete bootcamp regardless of skill level.
When do I start a job?
Pending a successful interview, you will start a job after the Pre-Employment Bootcamp. In some instances and at the discretion of our Employer Partners, you may interview for and start a job prior to Bootcamp completion.
Do I have to be located in the U.S. to participate in the program?
Yes, you must be authorized to work in the United States.
When do I interview for the job role?
You will begin interviewing for the apprenticeship during bootcamp, in the hopes of securing a role you can enter immediately following bootcamp. In some instances and at the discretion of our Employer Partners, you may interview for and start a job prior to bootcamp completion.
What happens after the 12-month apprenticeship?
After the apprenticeship, you simply continue working in your role without the status of “Apprentice,” and can continue working toward promotions and advancing your career in tech.