LAUNCH YOUR CAREER WITH EXPERT TRAINING, COACHING AND PAID, ON-THE-JOB EXPERIENCE
>>> Apprenticeship overview
>>> Job Details & Eligibility
>>> Application & FAQs
Join a small group of apprentices on a 14-month accelerated career journey, as you gain full-time experience while pushing yourself to and learn grow on your way to becoming a leader in tech.
servicenow apprenticeship overview
train during bootcamp
Learn skills and get certified in ServiceNow during a 9-week Bootcamp during evenings
Interview directly with a hiring manager to verify the skills you learned in bootcamp for a role at Global Tech Consulting
Get hands-on experience while earning a full-time salary plus benefits as a Tech Process Associate
Training, Coaching & Mentoring
Receive coaching, mentoring and additional development for 12 months
Accelerate & Advance
Learn and grow quickly as you advance in the organization and become a leader in tech
- 9 Weeks
- 4 hours live training + 10-15 hrs additional time per week
- Mondays & Wednesdays from 5:30-7:30pm CST
- Basics of Programming
- Intro to ITIL
- Intro to Agile
- ServiceNow Certified Systems Administrator
- 12 Months
- 4 hours live training + 5-10 hrs additional time per week
- Tuesdays & Thursdays from 6:30-8:30pm CST
- Advanced ServiceNow
- Google IT
- Computer Network Basics
- Cybersecurity Basics
- Systems Admin
- Operating Systems
Certifications + Credits
- ITIL Certification
- CIS Certification
- Google IT Certification
- Up to 30 credit hours towards completion of Bachelor’s degree (through Southern New Hampshire University)
In this role, you will provide support to consulting and technical teams by contributing to various stages of the software development life cycle. You will assist the team by providing production and maintenance support, conducting root-cause analysis of issues, ensuring high quality and on-time customer service. You will play a critical role by contributing to the knowledge management process while interfacing with internal teams and driving higher efficiency.
Associate Degree Holders: $37,000 – $42,000
High School Graduates: $35,000
Apprenticeship tuition fees
Opportunity for additional tuition support
Hiring needs will vary based on client needs and position openings, but we anticipate apprentices in: Dallas, TX | Raleigh, NC | Indianapolis, IN | Phoenix, AZ | Hartford, CT
Apprentices willing to relocate upon job offer will be given priority for cohorts.
Any Apprenticeship tuition costs not covered by grants will be paid as an additional job benefit.
In addition, Apprentices can apply for additional tuition reimbursement opportunities after the Apprenticeship is complete.
As a member of our first ServiceNow Apprenticeship cohort, Naomi successfully transitioned into the IT field from the restaurant industry in large part due to her characteristic determination. Her coach describes her as a “true problem-solver,” and her passion for continual learning is evident in the work she does.
Naomi’s experience trouble-shooting POS systems, combined with her growing programming skillset has positioned her for success in the first step of her tech career as a Tech Process Associate .
Our apprenticeship is designed to provide a pathway to a successful tech career where opportunities traditionally do not exist. Therefore, we must insist that all applicants have not yet completed their Bachelor’s degree.
>>> Passion for tech
>>> Fewer than 120 college credit hours
>>> Attention to detail and Problem-solving ability
The application Process
What’s the difference between Bootcamp and the Apprenticeship?
The ServiceNow Bootcamp is a 9-week intensive training program designed to prepare apprentices to start their full-time employment. Bootcamp requires 15-20hrs per week of live sessions, training, 1-on-1 coaching, studying and portfolio building to be successful.
The 12-month Apprenticeship starts shortly after Bootcamp ends for all apprentices that accept full-time employment offers. In addition to working as a Tech Process Associate, apprentices spend an additional 10-15hrs per week receiving expert training, coaching, and mentoring to further develop their technical and leadership skills.
Does the ServiceNow Apprenticeship cost anything?
As an Apprentice there is no cost to you. All costs are covered by available grant funds as well as contributions from our Partner Company (employer). We do ask that you provide any necessary documentation for approval of available grant funds.
Am I guaranteed a job?
No, unfortunately we cannot guarantee a job offer. Though the training has been co-designed with our Partner company specifically to provide the skills necessary to start employment, it is up to our apprentices to effectively learn and demonstrate that knowledge in their portfolio and during the interview process.
What happens if I don't get a job offer after my interview?
If you are unsuccessful in receiving an employment offer after your initial interview, you may be afforded the opportunity to interview again after completing additional training. This may require you to attend additional bootcamp sessions with a future cohort or participate in supplemental trainings. Please note that this decision will be made on a case-by-case basis and we cannot guarantee additional training and/or interviewing opportunities.
If you are not provided another opportunity to interview, you will not be able to continue the program. You will not have any financial obligation for any training you receive, and we hope that the experience, new skills, portfolio and expanded network help you gain employment elsewhere within the ITSM industry.